Refund Policy

At Bible Verse Gifts, we strive to ensure your satisfaction with every purchase. However, due to the nature of our products, certain conditions apply to our refund and return policy. Please carefully review the terms below:

Non-Refundable Items

Custom and personalized products are non-refundable. These items are uniquely created based on your specifications and cannot be resold. We appreciate your understanding regarding this policy.

Digital products for download are non-refundable.

Returns for Unopened or Unused Products

We accept returns on unopened and unused products within 10 days of delivery. Items must be in their original packaging and in a condition suitable for resale. Custom or personalized items are excluded from this policy.

Restocking Fee

A 25% restocking fee will be deducted from your refund for all returned items that are eligible for a refund.

Return Process

To initiate a return, please contact us to obtain a Return Merchandise Authorization (RMA) number. Returns sent without an RMA number will not be accepted.

Customer Responsibility for Shipping Costs

Customers are responsible for covering the cost of shipping the returned item(s). We recommend using a trackable shipping method to ensure the safe and timely return of your product.

Refund Conditions

Refunds will not be issued until the returned product is received and inspected. To qualify for a refund, the item must be in good, resellable condition. Refunds will be processed within 5–7 business days after the product is inspected and approved.

If you have any questions or need assistance, please don’t hesitate to contact our customer service team. Thank you for your understanding and cooperation!